KuppingerCole Report
Whitepaper
By Martin Kuppinger

Success in Digital Finance: Doing Digital Identities Right for a Positive Digital Experience

Success in Digital Finance is not a miracle, but a combination of having the right offerings and services, and delivering a seamless and modern digital experience to the customers. Digital Identities take a central role in such digital experience, from the identity verification and digital onboarding process to recurring authentication and efficient processes based on “electronic paper”, with signing, sealing, and so on. Oxyliom Solutions delivers an integrated platform that supports all parts of identity services for a modern digital experience in finance, supporting the various regulations around KYC and AML, but also Open Banking, PSD2, and privacy regulations such as GDPR.
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mk@kuppingercole.com

Content of Figures

  1. Figure 1 GAïA Trust Platform builds on a modular architecture, delivering a variety of services (Source: Oxyliom Solutions).
  2. Figure 2 GAïA CIAM products overview (Source: Oxyliom Solutions).
  3. Figure 3 GAïA Trust Services products (Source: Oxyliom Solutions).

Commissioned by Oxyliom Solutions

1 Introduction

Customer expectations are driving change in the financial sector. Users are developing a lower tolerance for time delays, and require mobile-first int ...

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2 Highlights

  • The role of a seamless customer experience for success in digital finance
  • Digital identities as a key capability for delivering such seamless cust ...
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3 Customer Identity at the Heart of Digital Transformation in Finance

Delivering a seamless digital customer experience in the finance industry requires strong solutions for digital identities and trust management. Custo ...

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4 Emerging Requirements: Electronic IDs, Trust, and Regulatory Compliance

Supporting regulatory requirements such as AML and KYC requires support not only for a smooth authentication of customers when accessing their bank ac ...

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5 Delivering a Consistent Experience: The Need for Integrated Solutions

With a variety of requirements around digital identities and trust, it isn’t a smart decision to go for a variety of point solutions. Banks will ben ...

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6 Oxyliom Solutions: Delivering an All-in-one Platform for Digital Customer Experience

Oxyliom Solutions offers a well-thought-out, integrated solution for serving the use cases around digital identity and trust of customers and consumer ...

The GAIA Trust Platforms consists of several functional components:

GAïA Customer Identity Access Management CIAM : Provides the baseline identity ...

  • Data Governance: Reduce risk and improve regulatory compliance by delivering governance for customer-related data. Provides controlled access to th ...
  • GAïA EASYsign: Provides solutions for signing contracts in a legally valid, electronically signed form. GAïA EASYsign also comes with built-in sup ...
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7 Action Plan for Improving Customer Experience in Digital Finance

Success in digital finance starts with thinking from the perspective of the customer, not from the existing technology within the bank. Flexibility is ...

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8 Related Research

Leadership Brief: Securing PSD2 APIs – 72596
Leadership Brief: The Anti-Malware Requirement in PSD2 – 79027
Leadership Brief: PSD2 – New business opportunities and risks - 80303
Advisory Note: Mobile Biometrics for PSD2 – 72512
Advisory Note: Mobile Biometrics for Authentication and Authorization - 70283

Copyright

©2020 KuppingerCole Analysts AG all rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice. All product and company names are trademarksTM or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

KuppingerCole Analysts support IT professionals with outstanding expertise in defining IT strategies and in relevant decision-making processes. As a leading analyst ompany, KuppingerCole provides first-hand vendor-neutral information. Our services allow you to feel comfortable and secure in taking decisions essential to your business.

KuppingerCole, founded back in 2004, is a global, independent analyst organization headquartered in Europe. We specialize in providing vendor-neutral advice, expertise, thought leadership, and practical relevance in Cybersecurity, Digital Identity & IAM (Identity and Access Management), Cloud Risk and Security, and Artificial Intelligence, as well as for all technologies fostering Digital Transformation. We support companies, corporate users, integrators and software manufacturers in meeting both tactical and strategic challenges and make better decisions for the success of their business. Maintaining a balance between immediate implementation and long-term viability is at the heart of our philosophy.

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