KuppingerCole Report
Market Compass
By Paul Fisher

Digital Workplace Delivery Platforms

The KuppingerCole Market Compass Workplace Delivery covers solutions that assist organizations in managing applications and data that end users access from a “single pane of glass” interface. These can run on existing PC workstations and remote devices including smartphones and tablets. As part of digital transformation these solutions should improve productivity, increase employee satisfaction, and create value in distributed cloud infrastructures. As the world shifts to greatly increased mobile and remote working during and after the global pandemic, Workplace Delivery Platforms will enable a richer working experience from wherever end users are situated. As ever, security of these platforms should be a primary consideration when buying.
By Paul Fisher
pf@kuppingercole.com

1 Management Summary

The KuppingerCole Market Compass provides an overview of a market segment and the vendors in that segment. It covers the trends that are influencing t ...

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2 Market Segment

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2.1 Market Description

In some ways the principles behind Workplace Delivery platforms are those of Oracle’s Network Computer concept of the late 1990s. However, the advan ...

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2.2 Market Direction

Many of these solutions are finding a home in organizations that are looking to streamline the management of the employee digital experience from onbo ...

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2.3 Capabilities

Despite being around since the 1990s, Workplace Delivery platform technology is far from maturity and the market is still growing (and will grow faste ...

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2.3.1 Basic Capabilities

Many capabilities can fall under the category of basic functionality, but some of the key capabilities to consider are as follows. Relevance of these ...

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2.3.2 Advanced Capabilities

We would recommend that buyers also consider the following capabilities when looking at Workplace Delivery platforms. Larger, more complex organizatio ...

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3 Vendors and Products

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3.1 Vendors and products covered

Akumina Employee Experience Platform (EXP)
Akumina was founded in 2015 and is based in the United States. Its Employee Experience Platform (EXP) offe ...

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3.2 Vendors to Watch

Besides the vendors covered in detail in this document, there exists other vendors in the market that have credible Workplace Delivery solutions but h ...

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3.2.1 Basaas Workplace

A simple browser-based platform that combines access to major apps ap with a single sign on tool. Its simple interface and affordable pricing model de ...

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3.2.2 Igel

While not offering a Workplace Delivery platform, Igel has created a secure OS that runs on a thin client or boots from a USB and provides direct acce ...

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3.2.3 Monday.com

Monday.com’s HR-focused platform is designed to increase productivity and collaboration from apps accessed from a single pane of glass access via a ...

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3.2.4 ServiceNow Now Platform

ServiceNow has bult a strong customer base around the world for its cloud-based ITSM platform. It now offers easy to use development tools enabling or ...

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4 Ratings at a Glance

All the products in the Market Compass have been given a rating for key features based on those represented in Section 2.3.1. While all platforms show ...

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4.1 Featured Vendors

All vendors evaluated in this Market Compass have their different strengths and can meet both general and some narrow use cases. Still, we have identi ...

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4.1.1 Featured for Capabilities: VMware Workspace ONE

VMware’s platform scores the best in this Market Compass and for good reason. Many years of experience in providing virtualised environments has lai ...

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4.1.2 Featured for Capabilities: Citrix Workspace

Citrix Workspace and its platform benefit from the security and operational advantages of thin client technology combined with secure access to SaaS a ...

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4.1.3 Featured for Innovation: eXo Platform

Workplace Delivery platforms should focus on the end user to make their lives easier, secure and more productive. Here then, eXo has done well. Given ...

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4.1.4 Featured for Ease of Use: Powell 365

Powell 365 unifies Microsoft 365 and SharePoint into an elegantly designed single pane of glass. Its major strength is being able to run out of the bo ...

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5 Product/Service Details

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5.1 Akumina

Akumina was founded in 2015 and based in the United States. Its Employee Experience Platform offers the ability to create employee intranets and emplo ...

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5.2 BMC

BMC is a software company based in Houston, US. As befits a company that specializes enterprise service and operations management solutions, BMC Helix ...

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5.3 Citrix

Citrix is well known for delivering virtualised desktops as well as networking and cloud services. Based in Florida, United States, it is a relative g ...

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5.4 Claromentis

Claromentis is a privately owned UK based software company founded in 1998 with a strong focus on the North American market with around 70% of its cus ...

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5.5 eXo

eXo is a French software business with its HQ in France and regional offices in the US and Tunisia. Its Workplace Delivery solution is based on the Me ...

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5.6 Powell Software

Powell Software was founded in 2015 and is based in Paris, France. The team that founded the company all came from a consultancy that specialised in S ...

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5.7 VMware

VMware is based in in California and provides cloud computing and virtualization software and services. Workspace ONE is its Workplace Delivery platfo ...

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Methodology

Copyright

© 2021 Kuppinger Analysts AG. All rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice.

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