KuppingerCole Report
Executive View
By John Tolbert

Salesforce Identity

Salesforce has been a pioneer in Software as a Service (SaaS) from the early days. Digital identity has been an integral part of the Salesforce platform. Salesforce Identity is an enterprise class CIAM and IDaas solution.
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jt@kuppingercole.com

1 Introduction

Salesforce, based in San Francisco with offices around the world, was founded in 1999. The company started with Customer Relationship Management Softw ...

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2 Product Description

Salesforce Identity is a cloud-based identity and access management solution. Salesforce offers a rich and robust set of services to corporate tenant ...

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2.1 IDaaS to SaaS

Salesforce has many enterprise customers with existing IAM systems and on-premise hosted applications. These customers can utilize Salesforce Identity ...

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2.2 CIAM

Enterprises want to collect, store, and analyze data on consumers to create additional sales opportunities and increase brand loyalty.

Customer Iden ...

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3 Strengths and Challenges

Salesforce Identity is a robust and scalable CIAM and/or IDaaS solution that provides a lot of flexibility for customers. For organizations that are ...

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4 Related Research

Executive View: Salesforce Platform as a Service – Security and Assurance - 70751
Leadership Compass: CIAM - 70305

Copyright

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KuppingerCole, founded in 2004, is a global, independent analyst organization headquartered in Europe. We specialize in providing vendor-neutral advice, expertise, thought leadership, and practical relevance in Cybersecurity, Digital Identity & IAM (Identity and Access Management), Cloud Risk and Security, and Artificial Intelligence, as well as for all technologies fostering Digital Transformation. We support companies, corporate users, integrators and software manufacturers in meeting both tactical and strategic challenges and make better decisions for the success of their business. Maintaining a balance between immediate implementation and long-term viability is at the heart of our philosophy.

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