KuppingerCole Report
Executive View
By John Tolbert

Salesforce Identity

Salesforce has been a pioneer in Software as a Service (SaaS) from the early days. Digital identity has been an integral part of the Salesforce platform. Salesforce Identity is an enterprise class CIAM and IDaas solution.

1 Introduction

Salesforce, based in San Francisco with offices around the world, was founded in 1999. The company started with Customer Relationship Management Softw ...

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2 Product Description

Salesforce Identity is a cloud-based identity and access management solution. Salesforce offers a rich and robust set of services to corporate tenant ...

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2.1 IDaaS to SaaS

Salesforce has many enterprise customers with existing IAM systems and on-premise hosted applications. These customers can utilize Salesforce Identity ...

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2.2 CIAM

Enterprises want to collect, store, and analyze data on consumers to create additional sales opportunities and increase brand loyalty.

Customer Iden ...

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3 Strengths and Challenges

Salesforce Identity is a robust and scalable CIAM and/or IDaaS solution that provides a lot of flexibility for customers. For organizations that are ...

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