Buyer’s Guide: Consumer Identity and Access Management Solution
Content of Figures
1 How to use the Buyer‘s Guide
This KuppingerCole Buyer’s Guide on CIAM solutions provides information about
- Use Cases
- Functional Selection Criteria
- Non-functional Selection ...
2 Market Segments Defined
Consumer Identity and Access Management (CIAM) is a sub-genre of traditional Identity and Access Management (IAM) that has emerged in the last few yea ...
Login Free 30-day Select Access Get full Access2.1 Market Segment
The CIAM market is growing, with some vendors offering mature solutions providing standard and deluxe features to support millions of users across alm ...
Login Free 30-day Select Access Get full Access2.2 Delivery Models
In the CIAM market, solutions are offered as SaaS, PaaS, and for on-premise deployment. Pure-play SaaS solutions are multi-tenant by design. On the ot ...
Login Free 30-day Select Access Get full Access3 Top 5 Use Cases
The top 5 use cases for CIAM are listed in table 1.
Use case | Description |
---|---|
Targeted Marketing for Increased Revenue | Consumers inte ... |
There may be more use cases, however most will fit well into one of these categories.
Login Free 30-day Select Access Get full Access4 Top 20 Selection Criteria – functional
When looking at products in detail - for instance, during an RFI or RFP - there frequently are hundreds of different criteria to be evaluated. However ...
Certainly, there are more criteria to look at in the later stages of an evaluation process, both functional and non-functional. However, the ones ment ...
Login Free 30-day Select Access Get full Access5 Top 10 Selection Criteria – non-functional
Aside from the functional selection criteria listed above, there are a number of non-functional criteria to take into account when deciding on a CIAM ...
Again, there are more criteria to take into account during a vendor selection process, such as the financial strength of the vendor, where the number ...
Login Free 30-day Select Access Get full Access6 Use cases / Selection Criteria Matrix
Having identified the most important use cases and selection criteria for vendors in CIAM, this section provides a matrix that maps use cases and func ...
KuppingerCole Advisory Services can support you with adapting criteria to your specific requirements and further services around selecting the appropr ...
Login Free 30-day Select Access Get full Access7 Top 5 Prerequisites – technical
Your CIAM solution will not sit alone on an island, even if you go with a SaaS offering. Thus, there are some technical prerequisites that should be c ...
From our perspective, it is important to understand how the various components of this segment of the IAM/CIAM toolset fit together with other areas o ...
Login Free 30-day Select Access Get full Access8 Top 10 Prerequisites – organizational
Success in CIAM solution rollout depends not only on the technology selected. There are also various organizational prerequisites. The following table ...
Some organizations struggle with these topics, not because of technical weaknesses and wrong products, but because of a lack of organizational maturit ...
Login Free 30-day Select Access Get full Access9 Top 10 Questions to ask the vendors
In addition to asking about specific features, there are other questions that are worth asking vendors. The following questions help in understanding ...
There are many questions you can ask of vendors. However, the ones listed above are the ones which are most important from our experience, if we limit ...
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