Content of Figures
Commissioned by Deloitte
Digital transformation is a clear business imperative. However, how to bring about a digital transformation in your own organization is often less cle ...Login Get full Access
- Respond to fundamental changes to “business as usual” in order to compete and thrive by harnessing digital identity for your digital transformation ...
3 What is the digital transformation journey?
By and large, the digital transformation journey will depend on your organization’s current status – the purpose of your business, the organizatio ...Login Get full Access
3.1 What does a digital organization look like?
Organizations that are thriving because of their digital transformation typically have well-honed capabilities and strategy in three domains: their co ...
Digital organizations have a fully digital customer experience, where the customer relationship, access to the organization, and management within the ...Login Get full Access
3.2 How digital is your organization?
Organizations can be loosely categorized by their state of mind regarding their digital transformation. These are: exploring digital, doing digital, b ...
Exploring digital is the earliest phase of the digital transformation journey. Here the organization is adding digital capabilities to automate exist ...Login Get full Access
4 How does digital identity both secure and enable your digital transformation?
In the past, enterprise and customer IAM have been separate worlds that coexisted. Enterprise IAM has primarily been a security measure that in princi ...Login Get full Access
4.1 What role does digitalization play in unifying IAM and CIAM?
Does becoming more digital unify IAM and CIAM? Or does striving to unify IAM and CIAM make your organization more digital? The answer is yes, no matte ...Login Get full Access
4.2 What are the advantages of implementing unified digital identities in your organization?
Unified digital identity improves security and control over information, processes, and tooling by reducing the threat surface and improving the organ ...Login Get full Access
5 Where do you start? And other FAQ
Sometimes half the battle is knowing where to begin. We recommend having a clear picture of the outcomes that you want enabled through your organizati ...Login Get full Access
5.1 What are pre-requisites for a strong digital transformation?
Change management is a profession that you cannot do on the side. In reality, it is often overlooked in favor of technical expertise. Proactive change ...Login Get full Access
5.2 What digital identity capabilities are highly desirable?
Authentication is an interesting place to start, especially when considering unified digital identity. For both sides – employees and consumers – ...Login Get full Access
5.3 Is there an order to deploying digital identity?
Since each journey is so unique, there is no order. This must be a decision based on your organization’s current status and goals. However, if there ...Login Get full Access
5.4 Are non-human identities part of a holistic approach to digital identity?
Yes, non-customer roles, device identities, and machines identities are part of the concept that all personas are required to have an identity to acce ...Login Get full Access
5.5 What is the expected effort that must be invested before being digital?
In our experience, we see identity transformations taking 1.5-2 years. The typical blocks to work on are vision, strategy, governance, design of techn ...Login Get full Access
5.6 Where should IAM sit in the organization?
This is a hot debate. There is no correct placement, but there are incorrect placements. Most important is that IAM should sit where it has strong tie ...Login Get full Access
5.7 Is artificial intelligence (AI) part of digital transformation?
Yes, in the sense that AI is often part of the tooling that enables digital transformation. But remember that a digital transformation is a response t ...Login Get full Access
A unified approach to IAM and CIAM is a critical foundation of becoming a digital business. Digital identity programs can improve your organization’ ...Login Get full Access