KuppingerCole Report
By Martin Kuppinger

A different way to IGA: Leveraging the ServiceNow infrastructure

IAM is evolving from traditional, on-premises solutions towards IDaaS (Identity as a Service), supporting the changing requirements to IAM as well as to deploying and operating IAM solutions. This whitepaper looks at how to plan for IAM modernization, the alternative paths, and the role IGA to ITSM integration plays in IAM modernization. It also looks at why customers are opting for Clear Skye IGA solutions built on top of ServiceNow, and how this fits into the need for IAM modernization.

Commissioned by Clear Skye

1 Introduction / Executive Summary

IAM is an established element of today's IT infrastructures. However, with changing requirements, and the fact that many IAM implementations are based ...

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2 Highlights

  • Understanding the needs for IAM modernization and the limitations of traditional on-premises IGA deployments

  • Options for deploying a modern ...

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3 The IAM Modernization Challenge: Why legacy IAM isn't good enough anymore

Traditional on-premises IGA and IAM solutions have limitations when it comes to supporting new target environments and new types of identities, but ...

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4 The IAM Ecosystem: Utilize what you already have in place

IAM is not alone. There are many systems that must be managed --- there are other strategic elements in the IT infrastructure. The interplay to thes ...

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5 The IAM & IT Legacy: Not a hindrance on your path towards a modern IAM

There is legacy -- but there are multiple ways to deal with legacy, without hindering IAM modernization. The interplay between a modern IAM for the ...

It is important to understand both the requirements and the options available in modernizing IAM. The impact of legacy IT must not be underestimated, ...

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6 Lessons from the Real World: What Clear Skye customers did - and why

Clear Skye is the leading vendor of IGA built on Now, i.e., the ServiceNow platform. There are good reasons such as rapid deployment, GRC/IRM integr ...

Another customer reference of Clear Skye is Blackhawk Network, providing branded payments and gift card sales to customers. Again, as for Premise Heal ...

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7 Recommendations: 8 steps to go for IAM modernization

The evolution to a modern IAM must be well-thought-out and planned. It starts with the requirements, involves a thorough tools choice process, and t ...

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