KuppingerCole Report
Whitepaper
By Martin Kuppinger

Balancing Security and Convenience: Identity Verification & Authentication made easy

Identity Verification is the first step in the journey of the digital customer. From there, Authentication is the first thing to do when returning. Balancing security & convenience and creating a seamless experience for customers is essential to keeping customers happy and minimizing churn rates: Identity Assurance done correctly is an essential step towards success in digital business.
By
mk@kuppingercole.com

Content of Figures

  1. Figure 1 Business must shift from an “inside-out” to an “outside-in” approach when it comes to Identity Verification & Authentication
  2. Figure 2 Signicat delivers fully integrated Identity Assurance and Authentication services to its customers

Commissioned by Signicat

1 Introduction

Business is undergoing change. The Digital Transformation affects business models and changes the way businesses interact with their customers. A seam ...

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2 Highlights

  • Understanding the “outside-in” approach that looks at Identity Assurance from the customer perspective.
  • Challenges in today’s common approaches ...
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3 Thinking Outside-In: Simplify your Customer’s Journey & Access

A vast number of businesses still follow an “inside-out” approach that looks at how they can do Identity Assurance best to work with their systems ...

Customers need to register themselves again and again, because every business implements its own registration process, instead of relying on “shared ...

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4 Today’s Challenges in Identity Verification & Authentication

Businesses perceive various challenges in Identity Verification and Customer Authentication. These range from cost aspects to scalability and regulato ...

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5 Straight-Through Processing for your Consumers

The focus must be on seamless processes, a straight-through-processing approach that works perfectly from initial onboarding to everyday access. An es ...

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6 The Signicat approach to integrated Identity Verification & Authentication

Signicat delivers a proven solution for integrated Identity Verification and Customer Authentication that meets the high requirements for KYC, regulat ...

Signicat Authentication helps organizations to choose and implement methods for authenticating users in a safe and secure way. Furthermore, it allows ...

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7 Action Plan for integrated Identity Verification & Authentication: Thinking Outside-In

Technology for a seamless Identity Assurance experience is here. It is about using this technology in the right way, taking the customer perspective a ...

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8 Related Research

Leadership Compass: Privilege Management – 72330
Architecture Blueprint: Access Governance and Privilege Management - 79045
Advisory Note: Security Organization Governance and the Cloud – 72564
Advisory Note: Cloud Services and Security – 72561
Executive View: Vendor Overview CyberArk - 70280

Copyright

©2020 KuppingerCole Analysts AG all rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice. All product and company names are trademarksTM or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

KuppingerCole Analysts support IT professionals with outstanding expertise in defining IT strategies and in relevant decision-making processes. As a leading analyst ompany, KuppingerCole provides first-hand vendor-neutral information. Our services allow you to feel comfortable and secure in taking decisions essential to your business.

KuppingerCole Analysts, founded in 2004, is a global analyst company headquartered in Europe focusing on Information Security and Identity and Access Management (IAM). KuppingerCole stands for expertise, thought leadership, outstanding practical relevance, and a vendor-neutral view on the information security market segments, covering all relevant aspects like: Identity and Access Management (IAM), Governance & Auditing Tools, Cloud and Virtualization Security, Information Protection, Mobile as well as Software Security, System and Network Security, Security Monitoring, Analytics & Reporting, Governance, and Organization & Policies.

For further information, please contact clients@kuppingercole.com.

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