KuppingerCole Report
Market Compass
By Warwick Ashford

SOC as a Service

The KuppingerCole Market Compass provides an overview of the product or service offerings in a certain market segment. This Market Compass covers the Security Operations Center-as-a-Service (SOCaaS) market that has emerged and continues to develop in response to demand for security monitoring, analysis, detection, response, and improvement recommendations either instead of or as a supplement to permanent on-premises SOCs.

1 Management Summary

The KuppingerCole Market Compass provides an overview of a market segment and the vendors in that segment. It covers the trends that are influencing t ...

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2 Market Segment

This Market Compass covers a wide range of cloud-based services that are designed to provide organizations with the benefits of an on-premises Securit ...

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2.1 Market Description

The SOC-as-a-Service (SOCaaS) market has developed in the past decade with some key components of these services dating back to the early 2000s. But t ...

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2.2 Market Direction

The SOCaaS market continues to develop in response to market demand in the face of increased quantities and types of cyber threats, and the need to co ...

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2.3 Capabilities

This report describes the basic capabilities that all SOCaaS solutions should support. Not all use cases will require all capabilities in depth. For a ...

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2.3.1 Basic Capabilities

The basic functionality that should be provided by all solutions includes:

Capability Description Relevance
24x7x365 monitoring ...
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2.3.2 Additional/Advanced functionality

SOCaaS providers focusing on SMBs and large enterprises are likely to include additional or more advanced capabilities:

Capabilities Descrip ...
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3 Vendors and Products

The vendors covered by this report provide cloud-based services to enable organizations to deal with security issues in a centralized way through the ...

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3.1 Vendors Covered

  • ConnectWise is a US software and services company founded in 1982 and headquartered in Tampa, Florida that focuses on SMBs. SOCaaS is bundled with t ...
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3.2 Featured Vendors

Selecting a SOCaaS offering can be a challenging task because there will typically be several services that fit an organization’s requirements. This ...

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3.2.1 Featured for support of regulated industries: inSOC

Regulated industries typically have more stringent information access and management, security, and compliance regulations to follow as well as handli ...

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3.2.2 Featured for capabilities: IBM

Although focused on medium to large enterprises and not having a discrete SOCaaS offering, IBM has the widest range of SOCaaS capabilities across on-p ...

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3.2.3 Featured for capabilities: Proficio

As a 10-year-old company, Proficio was early to the SOCaaS market with its highly scalable platform. As a result, Proficio has a wide range of mature ...

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3.2.4 Featured for support of SMBs: ConnectWise

A key feature of SOCaaS is that it offers enterprise-level centralized security monitoring and analysis capabilities at an affordable and predictable ...

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3.3 Vendors to Watch

Besides the vendors covered in detail, we observe some other vendors in the market that have SOCaaS capabilities. A few of these vendors have decided ...

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4 Ratings at a Glance

This section provides an overview of the various products we have analyzed within this KuppingerCole Market Compass on SOCaaS solutions. Based on our ...

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5 Product/Service Details

Spider Graphs

In addition to the ratings for our standard categories of security, deployment, interoperability, and usability, we add look at specif ...

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5.1 ConnectWise

ConnectWise is a US software and services company founded in 1982 and headquartered in Tampa, Florida that focuses on small and medium-sized businesse ...

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5.2 CriticalStart

CriticalStart is a private US cybersecurity company founded in 2012 and based in Plano, Texas with offices in 16 other US cities. SOCaaS is provided a ...

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5.3 CyberHat

CyberHat is an Israeli cybersecurity firm founded in 2013 and based in Tel Aviv with an office in New York in the US. CyberHat offers a dedicated, tec ...

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5.4 Cygilant

Cygilant is a US cybersecurity services company founded in 2001 as EiQ Networks. The company expanded its offerings and rebranded in 2017. Cygilant is ...

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5.5 Cysiv

Cysiv is a cybersecurity monitoring and management services company founded in 2018 and based in Irving, Texas, with offices in Ottawa, Canada and Cai ...

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5.6 IBM

IBM is a US cloud platform and cognitive solutions technology and consulting company headquartered in Armonk, New York. It is one of the world’s big ...

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5.7 inSOC

inSOC is a dedicated SOCaaS provider founded in 2019 and headquartered in Los Angeles, California with another office in Edinburgh, UK. inSOC services ...

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5.8 Open Systems

Open Systems is a Swiss IT services company founded in 1990, with headquarters in Zurich and Redwood City, California. The company also has offices in ...

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5.9 Proficio

Proficio is a dedicated SOCaaS company founded in 2010 and headquartered in San Diego, California, with SOCs in San Diego, Barcelona and Singapore, an ...

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5.10 Secureworks

Secureworks is a US cybersecurity company founded in 1999 and based in Atlanta, Georgia, with SOCs in the US, UK, and Japan. Secureworks meets market ...

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Methodology

Copyright

© 2021 Kuppinger Analysts AG. All rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice.

KuppingerCole supports IT professionals with outstanding expertise in defining IT strategies and in relevant decision making processes. As a leading analyst company KuppingerCole provides first-hand vendor-neutral information. Our services allow you to feel comfortable and secure in taking decisions essential to your business.

KuppingerCole, founded in 2004, is a global, independent analyst organization headquartered in Europe. We specialize in providing vendor-neutral advice, expertise, thought leadership, and practical relevance in Cybersecurity, Digital Identity & IAM (Identity and Access Management), Cloud Risk and Security, and Artificial Intelligence, as well as for all technologies fostering Digital Transformation. We support companies, corporate users, integrators and software manufacturers in meeting both tactical and strategic challenges and make better decisions for the success of their business. Maintaining a balance between immediate implementation and long-term viability is at the heart of our philosophy.

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