KuppingerCole Report
Leadership Brief
By Anne Bailey

Hype vs. Reality in AI & ML: Where are the Concrete Business Benefits?

The conversation on artificial intelligence and machine learning is still largely driven by hype. But concrete business benefits exist for narrow AI solutions, and it is time to separate hype from reality. This leadership brief identifies the characteristics of successful AI use cases, provides examples across multiple industries and business departments, and provides recommendations on distinguishing AI solutions that can deliver value.
By Anne Bailey
aba@kuppingercole.com

1 Executive Summary

The conversation surrounding artificial Intelligence and machine learning is still largely driven by hype. But this degrades the potential of narrow A ...

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2 Analysis

The Problem with Hype

There still is significant hype surrounding AI and ML, which produces extreme examples. Discussions surrounding potential oppo ...

AI tools bring cross-industry and cross-departmental benefits. To highlight potential cost savings unlocked by AI solutions, five examples are given f ...

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3 Recommendations

Define Scope of Control

AI solutions that dominate the hype-driven conversation are often imagined to have capabilities that do not yet exist in nar ...

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Copyright

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