KuppingerCole Report
Executive View
By Graham Williamson

Intralinks VIA®

Secure lifecycle management of company documents is the goal. Organizations need to be able to manage document permissions and protect them from inappropriate access even when accessed and modified externally. The Intralinks VIA product provides a powerful solution that balances the user experience with document security.
By Graham Williamson
gw@kuppingercole.com

1 Introduction

The business imperative is no longer in doubt: organizations now require a “digital transformation” strategy that recognizes that:

  • A company’s supply chain necessitates cross-boundary communication. Most organizations now provide access to company information to suppliers, business partners and, potentially, customers. Without leveraging the Cloud and the Internet, supplier management is too costly and customer service too laborious.
  • Cloud migration is no longer a question; in most organizations it is now well underway and it is clear that many services can be better deployed from the Cloud than from the internal data center.
  • Regulatory pressures are increasing. In most jurisdictions privacy legislation is being tightened with more onerous consequences in the case of a breach. Increasingly it is necessary to ensure data is stored in the right place and that adequate protection is in place.

Getting the right balance between securing company data while at the same time making it useful is a constant battle for most companies. At one end of the spectrum there are system administrators who want to encrypt sensitive data and lock it away in secure servers behind sophisticated firewalls. At the other end are users who just want to access the documents they need to, in order to perform their jobs; they want to edit them, print them and save them in their Dropbox to share with their business partners.

There are products at both ends of the spectrum: some solutions offer a secure repository with strong encryption; anyone wanting access to protected documents must be approved and issued an appropriate encryption key. At the other end there are rights management systems that encode documents with their access permissions and rely on business processes to ensure they are appropriately managed.

Then there’s the Intralinks VIA product that leverages Information Rights Management (IRM) in a controlled environment that allows the user-base and access policies to be managed in a server-based solution. Intralinks maintain data centers in the US and the UK with new centers opening in Germany, Japan and Australia. The system leverages the capabilities of rights management to manage access to protected documents while allowing users to deploy on the client devices of their choice.

The design principle behind the Intralinks VIA product is to provide a secure document environment while at the same time minimizing the impact on end-user computing. This is achieved by providing a client interface that allows users to work with native products and allows them to save their documents to their own work space, or even shared cloud storage. This means that users can work in the way they are used to working, without having to learn new technology in order to protect their company’s intellectual property.

2 Product Description

Intralinks is a supplier of a secure document collaboration solution . The VIA product was first introduced in 2013 to provide a way in which users co ...

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2.1 Client

One of the strengths of the VIA product is its support for end-point devices. Users are free to choose from a variety of clients: Windows desktop, Mac ...

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2.2 Server

The Intralinks service is a cloud based managed service. Datacenters in the US and the UK are currently provided with locations in Germany, Japan and ...

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3 Strengths and Challenges

Companies selecting a secure information solution need to consider three aspects of data security:

  • data at rest, i.e. are documents adequately pr ...
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Copyright

©2021 KuppingerCole Analysts AG all rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

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KuppingerCole, founded in 2004, is a global, independent analyst organization headquartered in Europe. We specialize in providing vendor-neutral advice, expertise, thought leadership, and practical relevance in Cybersecurity, Digital Identity & IAM (Identity and Access Management), Cloud Risk and Security, and Artificial Intelligence, as well as for all technologies fostering Digital Transformation. We support companies, corporate users, integrators and software manufacturers in meeting both tactical and strategic challenges and make better decisions for the success of their business. Maintaining a balance between immediate implementation and long-term viability is at the heart of our philosophy.

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