KuppingerCole Report
Buyer's Compass
By Anne Bailey

Next-Generation Business Intelligence Platforms

Enterprises are consuming and generating more data than ever before. To handle the volume of incoming data and generate actionable insights, enterprises are turning to business intelligence (BI) platforms. Beyond traditional BI platforms, next-generation BI platforms often incorporate artificial intelligence (AI) and machine learning (ML) to streamline workflows. This Buyer's Compass will provide you with questions to ask vendors, criteria to select your vendor, prepare your organization to conduct RFIs and RFPs, and determine requirements for selecting an appropriate next-generation BI platform.
By Anne Bailey

1 How to use the Buyer's Compass

This KuppingerCole Buyer\'s Compass on Next-Generation BI Platforms provides information about

  • Use Cases

  • Functional Selection Criteria

  • Non-functional Selection Criteria

  • Technical Prerequisites

  • Organizational Prerequisites

  • Questions to Ask the Vendors

By focusing on the most important aspects of product selection during and RFI/RFP cycle, end-user organizations can more efficiently select the subset of available products to evaluate, based on the experience of KuppingerCole from our research and advisory services.

This document is not a complete guideline for selecting vendors but should provide an excellent starting point to streamline the decision-making process.

How to use it:

  • Identify your primary use cases.

  • Review the functional selection criteria -- their weight might be based on the matrix of these use cases and the functional selection criteria.

  • Review the non-functional selection criteria.

  • Request information and rate the vendors on these criteria.

  • Ask additional questions of the vendors, as defined.

  • Define a shortlist of vendors based on the results and continue with the vendor selection process, with more detailed RFIs and PoCs.

  • Ensure that the technical and organizational prerequisites are in place.

There are related documents available from KuppingerCole. KuppingerCole Advisory Services can provide further support in the vendor selection processes.

2 Market Segments Defined

There should be a line drawn between the next-generation BI platform market segment and a traditional BI platform. Next-generation BI platforms should ...

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3 Top Use Cases

Vendors of BI Platforms are not only delivering analytics capabilities to their customers but also increasingly enabling more diverse user profiles. T ...

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4 Top 20 Selection Criteria - Functional

When considering a new product, there are many factors to assess. This Buyer's Compass identifies the top functional criteria to look at when selectin ...

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5 Top 10 Selection Criteria - Non-functional

Aside from the functional selection criteria listed above, there are a number of non-functional criteria to take into account when deciding on an appr ...

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6 Use Cases / Selection Criteria Matrix

Having identified the most important use cases and selection criteria for vendors, this section provides a matrix that maps use cases and functional s ...

Table 4: for BI Platforms

KuppingerCole Advisory Services can support you with adapting criteria to your specific requirements and further services ...

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7 Top 5 Prerequisites - Technical

The list below enumerates some technical prerequisites that your organization should have in place before considering adding an AI Service Cloud to yo ...

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8 Top 5 Prerequisites - Organizational

Success in rollout depends on more than the technology selected. There are also various organizational prerequisites. The following table lists the to ...

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9 Top Questions to Ask

This Buyers Compass serves as a guide to help organizations frame their search for an AI Service Cloud vendor that suits their needs. This section hig ...

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