Content of Figures
1 How to use the Buyer's Compass
This KuppingerCole Buyer\'s Compass on AI Service Clouds provides information about
Functional Selection Criteria
Non-functional Selection Criteria
Questions to Ask the Vendors
By focusing on the most important aspects of product selection during and RFI/RFP cycle, end-user organizations can more efficiently select the subset of available products to evaluate, based on the experience of KuppingerCole from our research and advisory services.
This document is not a complete guideline for selecting vendors but should provide an excellent starting point to streamline the decision-making process.
How to use it:
Identify your primary use cases.
Review the functional selection criteria -- their weight might be based on the matrix of these use cases and the functional selection criteria.
Review the non-functional selection criteria.
Request information and rate the vendors on these criteria.
Ask additional questions of the vendors, as defined.
Define a shortlist of vendors based on the results and continue with the vendor selection process, with more detailed RFIs and PoCs.
Ensure that the technical and organizational prerequisites are in place.
There are related documents available from KuppingerCole. KuppingerCole Advisory Services can provide further support in the vendor selection processes.
2 Market Segments Defined
AI Service Clouds provide support for key phases of the AI development and operational lifecycle, like data preparation, model selection, model traini ...
Often, AI Service Clouds offer stackable AI capabilities -- such as NLP functionality with image classification -- to build a multifaceted AI solution ...Login Get full Access
3 Top Use Cases
Vendors of AI Service Clouds are not only delivering ML capabilities to their customers, they are standardizing the process for transparency, repeatab ...Login Get full Access
4 Top 20 Selection Criteria - Functional
When considering a new product, there are many factors to assess. This Buyer's Compass identifies the top functional criteria to look at when selectin ...Login Get full Access
5 Top 10 Selection Criteria - Non-functional
Aside from the functional selection criteria listed above, there are a number of non-functional criteria to take into account when deciding on an appr ...Login Get full Access
6 Use Cases / Selection Criteria Matrix
Having identified the most important use cases and selection criteria for vendors, this section provides a matrix that maps use cases and functional s ...
Table 4: Use Cases / Selection Criteria Matrix for AI Service Clouds
KuppingerCole Advisory Services can support you with adapting criteria to your ...Login Get full Access
7 Top 5 Prerequisites - Technical
The list below enumerates some technical prerequisites that your organization should have in place before considering adding an AI Service Cloud to yo ...Login Get full Access
8 Top 5 Prerequisites - Organizational
Success in rollout depends on more than the technology selected. There are also various organizational prerequisites. The following table lists the to ...Login Get full Access
9 Top Questions to Ask
This Buyers Compass serves as a guide to help organizations frame their search for an AI Service Cloud vendor that suits their needs. This section hig ...Login Get full Access
10 Related Research
Leadership Brief: Hype vs. Reality in AI and ML: Where are the Concrete Business Benefits -- 80271