KuppingerCole Report
Advisory Note
By Anne Bailey

Emerging Technologies Fostering Digital Business Innovation: Healthcare

The healthcare landscape has experienced unprecedented pressure and change, and there is a greater need than ever for the industry to make its full digital transformation. Technologies like artificial intelligence (AI), blockchain, IoT, and digital identity will be both enablers and drivers of digital transformation. This Advisory Note will delve into more detail on the current trends in the healthcare sector, provide an overview of how emerging technologies are impacting this industry, areas where they promise great potential benefits, and give recommendations on how the industry can prepare for the coming changes.
By Anne Bailey
aba@kuppingercole.com

1 Executive Summary

The healthcare sector is positioned in a complex landscape of highly innovative research on patient care and treatments, continually streamlined busin ...

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2 Highlights

  • Impacts of emerging technologies such as AI, blockchain, IoT, and digital identity on the healthcare industry will be widespread
  • Healthcare intera ...
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3 Healthcare Landscape

Globally, the landscape of healthcare is changing. There are several drivers of this change. The many actors along the healthcare value chain are expe ...

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3.1 Healthcare’s Relationship to Emerging Technologies

Emerging technologies, such as artificial intelligence (AI), blockchain, the internet of things (IoT), and digital identity will impact the many dimen ...

Business Operations: The healthcare industry is interdependent on governments, insurance providers, pharmaceutical companies, and research institutio ...

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3.2 New Trends in Healthcare

New trends are making themselves apparent in the healthcare industry, with potential to disrupt current business models with technology-driven new one ...

The past years of digital transformation that the healthcare industry has experienced has focused on creating interoperability between institutions, f ...

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4 Artificial Intelligence and Machine Learning in Healthcare

Artificial Intelligence is already disrupting the medical field and has the potential to become even more present in medical research, patient care, a ...

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4.1 AI Use Case Suitability

This comparison matrix identifies several AI use-cases for the healthcare sector. A strong AI use case leverages the availability of historical data, ...

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4.2 AI Use Cases

The Healthcare industry is full of potential AI use cases. Rather than looking at each use case individually, it can be helpful to categorize them by ...

AI for Improving Patient Adherence: This is a solution that can improve community health by assisting patients outside of a hospital or care facility ...

Image Classification-Assisted Diagnosis: Image classification has opened up a huge number of diagnosis and early disease detection use cases. CT scan ...

AI-Powered Analytics for Improving Clinical Workflows: There are various applications for AI to help improve clinical workflows. These are processes ...

AI-Powered Analytics for Hospital Management/Optimization: The hospital system has long been modeled on the needs of the battlefield, where patients ...

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4.3 Implications of AI Deployment

The implications of AI deployment in the healthcare sector can be more serious than in other sectors. In many use cases, the effects of an incorrect d ...

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5 Blockchain in Healthcare

Blockchain has the potential to help the healthcare industry become more patient-centric and operate less in institutional silos. By using the immutab ...

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5.1 Blockchain Use Case Suitability

There are several use cases that incorporate blockchain into the healthcare sector. These take advantage of blockchain’s strengths: its decentralize ...

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5.2 Blockchain Use Cases

Patient Data Management: As is the trend in other industries, consumers, end-users, and in this case patients experience difficulty in having control ...

Digital Medical ID: A decentralized identity system can also support the credentialing and identifying of medical professionals. In community health ...

Digital health passports: Since the COVID19 pandemic blockchain has garnered more public attention, like to provide digital health passports to prove ...

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5.3 Implications of Blockchain Deployment

The use cases that blockchain can address in the health sector are interesting, but not of the highest priority. The most likely use case to see adopt ...

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6 IoT in Healthcare

IoT in healthcare is generally highly accepted, with several popular commercial products such as fitness watches being viewed as “normal”. The pot ...

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6.1 IoT Use Case Suitability

Measuring the suitability of IoT use cases in the healthcare sector depends on several factors: the real-world objects or bodies that are being measur ...

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6.2 IoT Use Cases

The types of IoT for medical use can be divided into three technological types: Wearables, Implants, and Ambient Sensors.5 Some include Stationary ...

Ambient Sensors: Ambient sensors are sensors that are embedded into everyday objects. Ambient intelligence refers to environments that are contextual ...

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6.3 Implications of IoT Deployment

There are serious security considerations when applying IoT in Healthcare. Cyberattacks have been increasing steadily over the past few years, and are ...

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7 Digital Identity in Healthcare

Digital identity is the next logical step in the digital transformation of this sector. It will define a new era of patient/caregiver interaction, wit ...

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7.1 Digital Identity Use Case Suitability

Digital Identity for healthcare reduces friction between departments, institutions, and industries. When implemented properly and at a high enough qua ...

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7.2 Digital Identity Use Cases

COVID Contact Tracing: Most accepted solutions use Bluetooth networks to exchange tokens with other users in proximity of the primary user’s device ...

Digital Medical ID: Although this use case was mentioned in relation to blockchain, digital medical IDs can be facilitated using other methods, like ...

Insurance Integration: Communication with insurance providers is an often necessary step when a patient seeks medical care. Digital wallets that hold ...

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7.3 Implications of Digital Identity in the Healthcare Sector

Enabling the healthcare sector to use digital identities would be a huge step to ensuring wider access to services, drive operational efficiencies, an ...

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8 Regulatory Notes

Applying emerging technologies to the healthcare industry must be done in compliance with relevant regulations. A handful of applicable regulations ar ...

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9 Recommendations and Conclusions

Healthcare organizations should critically assess how interoperable an institution’s data is, to flexibly accommodate new approaches to healthcare, ...

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