KuppingerCole Report
Advisory Note
By Bruce Hughes

The Impact of Blockchains on Business Process Management and Optimisation

Distributed and decentralised ledger technology with Smart Contracts and the Internet of Things (IoT) can enhance BPM (Business Process Management) and BPO (Business Process Optimisation) processes significantly. This report examines the role that blockchain-based technologies and IoT can play in streamlining and managing BPM/BPO.
By Bruce Hughes

1 Management Summary

Business Process Management (BPM) and Business Process Optimisation (BPO) are the long standing and efficient ways to manage processes with continual ...

Login Get full Access

2 Highlights

  • Among the most promising blockchain developments, products and applications for the near future are BPM and BPO.
  • Integrating the Internet of Thing ...
Login Get full Access

3 Introduction to BPM and BPO

Traditionally BPM and BPO have been the effective and efficient way to manage processes with regard to continual effectiveness monitoring and improvem ...

The operational planning step involves examining all aspects of the process to determine where refinements and efficiencies can be made and where re ...

Login Get full Access

4 Blockchain, Smart Contracts and the Internet of Things (IoT)

Blockchain technology allows applications and systems to operate in a decentralized way without trusted central authorities. In addition, Smart Contra ...

Login Get full Access

4.1 Blockchains

Originally developed as the technology underlying the cryptocurrency Bitcoin, distributed and decentralised ledgers, commonly known as blockchains, ha ...

What are the benefits of blockchain technology and why do so many organizations from very different sectors invest really a lot of money in its furthe ...

Blockchain technology makes it possible to create a ledger that can be distributed across many locations and organizations but there are different way ...

Login Get full Access

4.1.1 Consensus mechanisms

The key components of blockchains, beyond decentralisation, however are their various algorithmic consensus mechanisms. These are necessary for decent ...

Login Get full Access

4.1.2 Blockchains Beyond Decentralised Ledgers

Thinking of blockchains as decentralised, distributed ledgers is a useful approach when examining where the introduction of this technology offers a g ...

Login Get full Access

4.2 Smart Contracts

Smart Contracts are dynamic software modules that will enable new types of group governance, decision-making and rules-enforcement on open network pla ...

Login Get full Access

4.3 The Internet of Things (IoT)

The Internet of Things (IoT) is a computing concept that describes a future where everyday physical objects will be connected to the Internet and be a ...

Login Get full Access

5 BPM/BPO with blockchain and IoT

Modern business processes are complex, involving a wide spectrum of tasks and activities, some of which are carried out by humans, some by machines an ...

Login Get full Access

5.1 Digital Process Management

Generally, enterprise BPM systems provide visibility only into activities that are automated using IT and, to some extent, those carried out by humans ...

The technology stacks used for operational technology and IT have begun to converge. The transformational change in operational technology that is bro ...

Login Get full Access

5.2 Business Benefits

Business benefits can be achieved from adopting a modernisation of business processes from adopting decentralised blockchain technology, Smart Contrac ...

Login Get full Access

5.2.1 Benefits through Blockchain Technology

Blockchain technology will provide a consistent workflow for a process or set of processes by providing repeatable logic and Smart Contracts to automa ...

Login Get full Access

5.2.2 Benefits through the IoT

The ongoing rollout of intelligent homes, where smart thermostats and sensors monitor real-time weather forecasts and the actual activity in the home ...

Login Get full Access

6 Potential Use Cases

The following examples illustrate how the IoT and blockchain-powered Smart Contracts can improve and streamline the BPM workflow in the Manufacturing ...

Login Get full Access

7 Summary and Recommendations

Blockchain-based applications incorporating Smart Contracts with IoT sourced information data from intelligent devices and new BPM/BPO methodologies, ...

Login Get full Access

8 Acronyms

BPM Business Process Management
BPO Business Process Optimisation
dBPM digital Business Process Management
DRM Digital Rights Management

Login Get full Access


©2021 KuppingerCole Analysts AG all rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

KuppingerCole Analysts support IT professionals with outstanding expertise in defining IT strategies and in relevant decision-making processes. As a leading analyst ompany, KuppingerCole provides first-hand vendor-neutral information. Our services allow you to feel comfortable and secure in taking decisions essential to your business.

KuppingerCole, founded in 2004, is a global, independent analyst organization headquartered in Europe. We specialize in providing vendor-neutral advice, expertise, thought leadership, and practical relevance in Cybersecurity, Digital Identity & IAM (Identity and Access Management), Cloud Risk and Security, and Artificial Intelligence, as well as for all technologies fostering Digital Transformation. We support companies, corporate users, integrators and software manufacturers in meeting both tactical and strategic challenges and make better decisions for the success of their business. Maintaining a balance between immediate implementation and long-term viability is at the heart of our philosophy.

For further information, please contact clients@kuppingercole.com.