KuppingerCole Report
Advisory Note
By Anmol Singh

Buyer's Guide: Identity-as-a-Service (IDaaS)

Organizations need a detailed yet carefully guided and defensible approach to evaluate Identity and Access Management Services (IDaaS). This document provides the required guidance and criteria necessary for evaluating IDaaS providers and supporting the request for proposal (RFP) processes. Security leaders are encouraged to use the criteria laid out in this research for IDaaS evaluation and modify it as necessary to meet specific business requirements.

1 How to use the Buyer's Guide

A buyer’s guide helps organizations in their vendor selection processes by focusing on the most important aspects of vendor selection based on the e ...

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2 Market segments defined

IDaaS is a growing market segment of IAM characterized by cloud-based delivery of traditional IAM services. The market, driven largely by web-centric ...

Identity Administration: This represents the group of capabilities required by organizations to administer identity lifecycle events including provis ...

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2.1 Market Segment

As the IDaaS market continues to evolve, its adoption is inhibited by several factors including the concerns of data residency, dependency on provider ...

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2.2 Delivery Models

IDaaS is only delivered as SaaS, hosted and managed by the IDaaS vendor itself. Vendors that use software provided by other vendors to offer hosted an ...

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3 Top 4 Use Cases

The primary use cases for IDaaS technology adoption as observed are listed in table below:

Use Case Description
Web Access Managem ...
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4 Top 15 Selection Criteria – functional

IAM leaders must perform a detailed evaluation and assessment of IDaaS providers and the functional selection criteria presented in the table below wi ...

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5 Top 10 Selection Criteria – non-functional

Aside from the functional selection criteria listed above, there are a number of non-functional criteria to take into account when deciding on an appr ...

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6 Use Cases / Selection Criteria Matrix

Having identified the most important use cases and selection criteria for IDaaS vendors, this section provides a matrix that maps use cases and functi ...

These criteria need to be adapted to your business and operational requirements. KuppingerCole Advisory Services can support organizations with adapti ...

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7 Top 5 Prerequisites – Technical

Whether you transition from an on-premises IAM deployment to an IDaaS approach or start afresh with an IDaaS implementation, you would need to closely ...

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8 Top 10 Prerequisites – Organizational

An IDaaS technology adoption doesn’t make you immune to internal IAM inefficiencies and IAM leaders must understand that outsourcing your IAM progra ...

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9 Top 10 Questions to ask the vendors

In addition to asking about specific features, there are other questions that are worth asking vendors. The following questions help in understanding ...

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Copyright

©2019 KuppingerCole Analysts AG all rights reserved. Reproduction and distribution of this publication in any form is forbidden unless prior written permission. All conclusions, recommendations and predictions in this document represent KuppingerCole´s initial view. Through gathering more information and performing deep analysis, positions presented in this document will be subject to refinements or even major changes. KuppingerCole disclaim all warranties as to the completeness, accuracy and/or adequacy of this information. Even if KuppingerCole research documents may discuss legal issues related to information security and technology, KuppingerCole do not provide any legal services or advice and its publications shall not be used as such. KuppingerCole shall have no liability for errors or inadequacies in the information contained in this document. Any opinion expressed may be subject to change without notice. All product and company names are trademarksTM or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

KuppingerCole Analysts support IT professionals with outstanding expertise in defining IT strategies and in relevant decision-making processes. As a leading analyst ompany, KuppingerCole provides first-hand vendor-neutral information. Our services allow you to feel comfortable and secure in taking decisions essential to your business.

KuppingerCole Analysts, founded in 2004, is a global analyst company headquartered in Europe focusing on Information Security and Identity and Access Management (IAM). KuppingerCole stands for expertise, thought leadership, outstanding practical relevance, and a vendor-neutral view on the information security market segments, covering all relevant aspects like: Identity and Access Management (IAM), Governance & Auditing Tools, Cloud and Virtualization Security, Information Protection, Mobile as well as Software Security, System and Network Security, Security Monitoring, Analytics & Reporting, Governance, and Organization & Policies.

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