KuppingerCole Report
Buyer's Compass
By Anmol Singh

Buyer's Guide: Identity-as-a-Service (IDaaS)

Organizations need a detailed yet carefully guided and defensible approach to evaluate Identity and Access Management Services (IDaaS). This document provides the required guidance and criteria necessary for evaluating IDaaS providers and supporting the request for proposal (RFP) processes. Security leaders are encouraged to use the criteria laid out in this research for IDaaS evaluation and modify it as necessary to meet specific business requirements.

1 How to use the Buyer's Guide

A buyer’s guide helps organizations in their vendor selection processes by focusing on the most important aspects of vendor selection based on the e ...

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2 Market segments defined

IDaaS is a growing market segment of IAM characterized by cloud-based delivery of traditional IAM services. The market, driven largely by web-centric ...

Identity Administration: This represents the group of capabilities required by organizations to administer identity lifecycle events including provis ...

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2.1 Market Segment

As the IDaaS market continues to evolve, its adoption is inhibited by several factors including the concerns of data residency, dependency on provider ...

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2.2 Delivery Models

IDaaS is only delivered as SaaS, hosted and managed by the IDaaS vendor itself. Vendors that use software provided by other vendors to offer hosted an ...

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3 Top 4 Use Cases

The primary use cases for IDaaS technology adoption as observed are listed in table below:

Use Case Description
Web Access Managem ...
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4 Top 15 Selection Criteria – functional

IAM leaders must perform a detailed evaluation and assessment of IDaaS providers and the functional selection criteria presented in the table below wi ...

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5 Top 10 Selection Criteria – non-functional

Aside from the functional selection criteria listed above, there are a number of non-functional criteria to take into account when deciding on an appr ...

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6 Use Cases / Selection Criteria Matrix

Having identified the most important use cases and selection criteria for IDaaS vendors, this section provides a matrix that maps use cases and functi ...

These criteria need to be adapted to your business and operational requirements. KuppingerCole Advisory Services can support organizations with adapti ...

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7 Top 5 Prerequisites – Technical

Whether you transition from an on-premises IAM deployment to an IDaaS approach or start afresh with an IDaaS implementation, you would need to closely ...

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8 Top 10 Prerequisites – Organizational

An IDaaS technology adoption doesn’t make you immune to internal IAM inefficiencies and IAM leaders must understand that outsourcing your IAM progra ...

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9 Top 10 Questions to ask the vendors

In addition to asking about specific features, there are other questions that are worth asking vendors. The following questions help in understanding ...

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