Article No. / Date
Articles
lb80292

Leadership Brief

Beyond Marketing: The Future of Customer Interaction

Customer interaction is much more than marketing—it comprises all touchpoints during the customer journey. And the borders are becoming more and more blurry as many areas, such as...

wp73000

Whitepaper

The Effect of GDPR on Customer Relations

The upcoming EU GDPR will have significant impact on how business can collect PII of their customers and consumers. Business are well-advised to thoroughly review these changes and...

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